DUPLICATE BIDDER NUMBER INCIDENT RECORD

SALE / RING: ______________________________________________
DATE / TIME FOUND: _________________________________________
DUPLICATED BIDDER NUMBER: __________________________________

RECORD A
NAME: ______________________________________________________
INTERNAL REGISTRATION ID: __________________________________
REGISTRATION TIME / OPERATOR: ______________________________
PHYSICAL CARD STATUS: ______________________________________

RECORD B
NAME: ______________________________________________________
INTERNAL REGISTRATION ID: __________________________________
REGISTRATION TIME / OPERATOR: ______________________________
PHYSICAL CARD STATUS: ______________________________________

ACTIVITY FOUND UNDER SHARED NUMBER:
[ ] Bids only
[ ] Winning lots
[ ] Invoice generated
[ ] Payment applied
[ ] Pickup / release document
[ ] Seller settlement affected
[ ] Offline / paper records
Other: ____________________________________________________

ACTIVITY ATTRIBUTED TO RECORD A:
___________________________________________________________
___________________________________________________________

ACTIVITY ATTRIBUTED TO RECORD B:
___________________________________________________________
___________________________________________________________

ORIGINAL NUMBER KEPT BY: ___________________________________
NEW UNIQUE NUMBER ASSIGNED TO: ______________________________
NEW NUMBER: ________________________________________________

DOCUMENTS / RECORDS CORRECTED:
___________________________________________________________
___________________________________________________________

AUTHORIZED BY: _____________________________________________
SOFTWARE CHANGE MADE BY: ___________________________________
CARDS REPLACED / VOIDED BY: _________________________________
FINAL DUPLICATE SCAN COMPLETED BY: __________________________

ROOT CAUSE:
___________________________________________________________
PREVENTION ACTION:
___________________________________________________________

NOTES:
___________________________________________________________
___________________________________________________________